SBI Card VKYC Recruitment 2026

SBI Card VKYC Recruitment 2026

SBI Card VKYC Recruitment 2026.Are you looking for a promising private sector job in the banking and financial services industry? If yes, here’s an excellent opportunity to begin or advance your career with one of India’s leading credit card companies. SBI Card has announced recruitment for the position of Associate – VKYC (Video Know Your Customer) Support at its Chennai office.

This recruitment is open to graduates from any discipline, making it an attractive opportunity for fresh graduates and candidates with customer service or banking experience. The role focuses on conducting Video KYC verification, ensuring compliance with banking regulations, interacting with customers professionally, and supporting digital onboarding processes.

Apart from offering a dynamic work environment, SBI Card provides excellent employee benefits, career development programmes, comprehensive health insurance, and continuous learning opportunities. Candidates with strong communication skills, attention to detail, and basic computer knowledge are encouraged to apply.

Read this complete article to learn about eligibility, educational qualifications, job responsibilities, technical skills, selection expectations, career growth, and other important details.


SBI Card Recruitment 2026 – Job Highlights

ParticularsDetails
Company NameSBI Card
Job RoleAssociate – VKYC Support
IndustryBanking & Financial Services (BFSI)
Job CategoryPrivate Sector Job
Job LocationTamil Nadu
Employment TypeFull-Time
Qualification RequiredGraduate in Any Discipline
ExperienceFreshers & Experienced Candidates May Apply
Application ModeOnline
DepartmentVideo KYC Operations

About SBI Card

SBI Card is one of India’s largest and most trusted credit card issuers, serving millions of customers across the country. The company offers a wide range of credit card products designed for shopping, travel, lifestyle, business, and everyday spending.

With a strong focus on digital innovation and customer satisfaction, SBI Card continues to transform the way people make payments and manage their finances. The company’s vision is to simplify financial services through technology while delivering secure and rewarding experiences to customers.

SBI Card also promotes an inclusive workplace where employees receive equal opportunities for career growth, skill development, and professional success. The organization values diversity, innovation, teamwork, and continuous learning, making it an excellent destination for individuals seeking long-term career opportunities in the financial sector.


Position Details

The company is currently hiring for the following role:

Job PositionLocation
Associate – VKYC SupportChennai, Tamil Nadu

This role is ideal for candidates interested in customer interaction, digital banking operations, compliance verification, and financial services.


Educational Qualification

Applicants should possess the following educational qualification.

PositionQualification
Associate – VKYC SupportGraduate in Any Discipline from a recognized University

Candidates from commerce, arts, science, management, engineering, or other recognized streams are eligible to apply.

Fresh graduates with excellent communication skills and a willingness to learn are also encouraged to apply.


Preferred Candidate Profile

The ideal candidate should possess the following qualities:

  • Graduate from a recognized university.
  • Good communication skills in English and regional languages.
  • Basic computer knowledge.
  • Ability to interact confidently with customers.
  • Strong attention to detail.
  • Positive attitude and willingness to learn.
  • Customer-centric approach.
  • Ability to work in a target-driven environment.
  • Good analytical and problem-solving skills.
  • Ability to maintain confidentiality while handling customer information.

Candidates with prior exposure to banking, financial services, customer support, or KYC verification may have an added advantage, although relevant experience is not mandatory.


Technical Skills Required

Applicants should have basic technical knowledge to perform the responsibilities effectively.

SkillDescription
Microsoft ExcelBasic knowledge for maintaining operational records and reports
Computer ApplicationsComfortable using computers and office software
Video CommunicationAbility to conduct professional customer interactions through video calls
KYC ComplianceBasic understanding of customer verification procedures is beneficial
DocumentationAbility to review and verify customer documents accurately

Candidates who can quickly adapt to digital platforms and operational systems are likely to perform well in this role.


Key Skills and Competencies

SBI Card looks for candidates who possess strong interpersonal and professional skills.

Important competencies include:

  • Excellent verbal communication.
  • Professional written communication.
  • High level of accuracy.
  • Strong observation skills.
  • Customer relationship management.
  • Decision-making ability.
  • Process-oriented mindset.
  • Time management.
  • Analytical thinking.
  • Ability to work under deadlines.
  • Team collaboration.
  • Problem-solving capability.
  • Adaptability to changing business requirements.
  • Professional ethics and confidentiality.

These qualities help employees deliver a smooth customer onboarding experience while maintaining compliance with banking regulations.


Preferred Industry Background

Although candidates from any educational background can apply, individuals with experience or exposure in the following industries may find the role easier to adapt to:

  • Banking
  • Financial Services
  • Insurance
  • Customer Support
  • Call Centre Operations
  • Digital Banking
  • Financial Technology (FinTech)
  • Back Office Operations
  • KYC Verification Services
  • Retail Banking

Freshers without industry experience can also apply if they possess the required communication and technical skills.


Why Choose a Career with SBI Card?

Joining SBI Card offers much more than a regular private sector job. Employees become part of one of India’s fastest-growing digital financial organizations with access to continuous learning and career advancement opportunities.

Some of the key advantages include:

  • Opportunity to work with one of India’s leading credit card companies.
  • Professional and inclusive workplace culture.
  • Equal opportunities for career growth.
  • Exposure to modern banking technologies.
  • Comprehensive learning and development programmes.
  • Experience in digital customer onboarding.
  • Opportunity to build expertise in banking compliance and KYC operations.
  • Dynamic and collaborative work environment.
  • Strong employee recognition programmes.
  • Long-term career opportunities in the BFSI sector.

Candidates looking to establish a stable and rewarding career in banking operations should strongly consider this opportunity.


Career Growth Opportunities

The Associate – VKYC Support role can serve as a strong foundation for a successful career in the banking and financial services industry.

With consistent performance and skill development, employees may progress into roles such as:

  • Senior Associate – VKYC Operations
  • KYC Quality Analyst
  • Operations Executive
  • Team Leader – Customer Operations
  • Compliance Executive
  • Assistant Manager – Operations
  • Customer Experience Specialist
  • Process Improvement Executive
  • Risk & Compliance Analyst
  • Operations Manager

SBI Card encourages internal career progression by providing employees with regular training, mentoring programmes, and performance-based growth opportunities. This makes the organization an excellent choice for candidates who wish to build a long-term professional career in the BFSI industry.

Roles and Responsibilities of Associate – VKYC Support

The Associate – VKYC Support plays a vital role in the digital customer onboarding process. The selected candidate will be responsible for conducting Video Know Your Customer (VKYC) verification while ensuring complete compliance with company policies and banking regulations.

The day-to-day responsibilities include interacting with customers through secure video calls, verifying identity documents, maintaining accurate records, and delivering a smooth customer experience.

Major Responsibilities

  • Conduct Video KYC verification for new and existing customers.
  • Verify customer identity as per regulatory guidelines.
  • Review Officially Valid Documents (OVDs) submitted by customers.
  • Ensure complete compliance with internal policies and RBI KYC guidelines.
  • Update customer records accurately in the system.
  • Complete assigned VKYC cases within the prescribed turnaround time (TAT).
  • Coordinate with internal teams whenever additional verification is required.
  • Respond promptly to customer queries during the verification process.
  • Escalate exceptional or suspicious cases to the concerned team.
  • Maintain confidentiality while handling customer information.
  • Suggest process improvements to enhance operational efficiency.
  • Deliver a professional and customer-friendly experience during every interaction.

Employees are expected to maintain a high level of accuracy while handling sensitive customer information.


Performance Expectations (Measures of Success)

SBI Card evaluates employee performance based on quality, productivity, and adherence to company standards.

Performance AreaEvaluation Criteria
ProductivityNumber of VKYC cases completed within the target time
AccuracyError-free verification and documentation
ComplianceStrict adherence to KYC and regulatory guidelines
Turnaround Time (TAT)Timely completion of assigned cases
Customer ExperienceProfessional communication and customer satisfaction
Process ImprovementContribution of ideas to improve workflow efficiency

Employees who consistently meet these expectations may receive recognition and opportunities for career advancement.


Employee Benefits and Perks

SBI Card provides a comprehensive range of employee benefits designed to support both personal well-being and professional growth.

Health and Wellness Benefits

  • Medical Insurance
  • Group Term Life Insurance
  • Personal Accident Insurance
  • Annual Health Check-up
  • Dental Care Benefits
  • Outpatient (OPD) Benefits
  • Wellness and Mental Health Support Programmes

Career Development Benefits

  • Structured Learning and Development Programmes
  • Skill Enhancement Workshops
  • Professional Certification Support
  • Internal Career Growth Opportunities
  • Performance-Based Recognition Programmes
  • Continuous Learning Culture

Workplace Benefits

  • Inclusive and Diverse Work Environment
  • Equal Opportunity Employer
  • Gender-Neutral Workplace Policies
  • Collaborative Team Culture
  • Employee Appreciation and Rewards
  • Modern Digital Work Environment
  • Supportive Leadership and Mentorship

These benefits help employees build a stable and rewarding long-term career in the banking and financial services industry.


How to Apply for SBI Card Recruitment 2026?

Eligible candidates can submit their applications through the official SBI Card Careers portal.

Step-by-Step Application Process

  1. Visit the official SBI Card Careers website.
  2. Search for the Associate – VKYC Support job opening.
  3. Read the complete job description and eligibility requirements.
  4. Click on the Apply button.
  5. Register using your email address and mobile number if you are a new applicant.
  6. Log in to your account.
  7. Fill in your personal, educational, and professional details accurately.
  8. Upload your latest resume and any required supporting documents.
  9. Review all entered information carefully.
  10. Submit the application online and save the confirmation for future reference.

Applicants should ensure that the information provided is accurate, as incorrect details may affect the recruitment process.

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Documents Required

Candidates should keep the following documents ready before applying.

Required DocumentPurpose
Updated ResumeCandidate Profile
Passport Size PhotographIdentity Verification
Graduation Certificate / Provisional CertificateEducational Qualification
Government Photo ID (Aadhaar/PAN/Voter ID)Identity Proof
Address ProofResidential Verification
Experience Certificate (If Applicable)Previous Employment
Updated Mobile NumberRecruitment Communication
Valid Email AddressApplication Updates

Keeping digital copies of these documents ready can help complete the online application process quickly.


Interview Preparation Tips

Since customer interaction is a major part of this role, candidates should prepare well for the interview.

Some useful preparation tips include:

  • Learn the basics of KYC and Video KYC procedures.
  • Understand the importance of customer verification in banking.
  • Revise your communication and interpersonal skills.
  • Practice introducing yourself confidently.
  • Improve your basic Microsoft Excel knowledge.
  • Stay updated on current banking and financial trends.
  • Prepare examples that demonstrate customer service skills.
  • Dress professionally and attend the interview with confidence.
  • Keep all original educational and identity documents ready.

Good communication, professionalism, and attention to detail can significantly improve your chances of selection.


Frequently Asked Questions (FAQs)

1. Which company is hiring for this position?

The recruitment is being conducted by SBI Card, one of India’s leading credit card companies.

2. What is the job role?

The available position is Associate – VKYC Support.

3. Who can apply?

Candidates who have completed Graduation in any discipline from a recognized university are eligible to apply.

4. Is prior work experience mandatory?

No. Fresh graduates and experienced professionals who meet the eligibility requirements can apply.

5. Where is the job located?

The position is based in Chennai, Tamil Nadu.

6. What skills are important for this role?

Candidates should have:

  • Good communication skills
  • Basic computer knowledge
  • Microsoft Excel skills
  • Attention to detail
  • Customer service orientation

7. What is the selection process?

The selection process may include application screening, interview rounds, and document verification, depending on the company’s recruitment process.

8. Is this a permanent job?

The appointment terms will be as per the official recruitment policy and employment offer issued by SBI Card.


Conclusion

The SBI Card Associate – VKYC Support Recruitment 2026 is an excellent opportunity for graduates who wish to build a successful career in the banking and financial services sector. Working with a leading digital credit card company provides valuable exposure to customer onboarding, regulatory compliance, and modern banking operations.

With an inclusive workplace, comprehensive employee benefits, continuous learning opportunities, and clear career progression, SBI Card offers an ideal environment for both fresh graduates and experienced professionals. Interested candidates should review the eligibility criteria carefully and submit their applications through the official careers portal at the earliest.


SBI Card Recruitment 2026 for Associate VKYC Support in Chennai. Check eligibility, qualification, job responsibilities, employee benefits, required skills, selection process, application procedure, and career growth. Graduates from any discipline can apply online for the latest SBI Card jobs in 2026.


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