Flipkart Telecaller Jobs WFH 2025. Flipkart is actively recruiting for the role of Telecaller across various locations, including Bangalore, Gulbarga, Hubli, Mangalore, Mysore, and work-from-home options. This is an excellent opportunity to become a part of Indiaβs leading e-commerce company, contributing to its success while growing your career.
Key Responsibilities
Responsibility
Description
Customer Outreach
Connect with potential customers via phone and email to introduce and promote Flipkartβs products and services.
Issue Resolution
Address and resolve customer inquiries, complaints, and concerns professionally and efficiently.
Record Keeping
Maintain up-to-date and accurate records of customer interactions, inquiries, and sales activities.
Sales Support
Assist customers in completing purchases, providing them with product information and guidance.
Team Collaboration
Work closely with team members to meet organizational goals and deliver excellent service.
Candidate Requirements
Requirement
Details
Communication Skills
Strong verbal and written communication abilities are essential.
Interpersonal Skills
A friendly, empathetic, and customer-focused approach is crucial.
Experience
Prior experience in telecalling, telesales, or customer service is preferred but not mandatory.
Team Player
Ability to work collaboratively with a team while also being self-motivated to work independently.
Adaptability
Willingness to handle a variety of customer situations and work under pressure.
Perks and Benefits
Perk
Description
Competitive Salary
Receive a rewarding salary along with attractive incentives.
Career Growth
Opportunities for professional development and advancement within Flipkart.
Dynamic Environment
Work in a fast-paced, innovative, and supportive environment.
Employee Benefits
Enjoy comprehensive benefits, including healthcare, leave policies, and discounts on Flipkart products.
Work Flexibility
Option for remote work, ensuring convenience and better work-life balance.
Eligibility Criteria
Freshers and experienced candidates are encouraged to apply.
Open to individuals from all educational backgrounds.
Candidates must possess a strong commitment to delivering high-quality customer service.
Additional Information
Aspect
Details
Contract Nature
This is a contract-based position with the potential to transition into a permanent role.
Work Location
Multiple locations, including office-based and work-from-home opportunities.
Availability
Weekend work may be required, as per business needs.
Why Join Flipkart?
Flipkart offers a platform to grow and excel in the e-commerce sector. With a focus on innovation, customer satisfaction, and employee well-being, Flipkart is a dynamic workplace where you can make a meaningful impact. Joining the Telecaller team gives you the chance to:
Interact with a diverse customer base and develop communication skills.
Work with cutting-edge tools and technologies in customer engagement.
Build a career in one of Indiaβs fastest-growing industries.
Table of Contents
How to Apply?
Interested candidates can submit their applications online or contact our recruitment team for more details. Ensure your resume highlights your communication skills, customer service experience, and willingness to contribute to Flipkartβs success.
We look forward to having enthusiastic and talented individuals join our team to drive excellence and customer satisfaction!
