Digital Relationship Executive & International Customer Service Executive (Work From Home/Office)
Overview
Teleperformance Recruitment 2025, a global leader in customer experience management, is inviting applications for multiple positions in their 2025 recruitment drive. The company is hiring for the roles of Digital Relationship Executive and International Customer Service Executive (Chat Process). These positions are available both for work-from-home and office-based setups, providing an excellent opportunity for individuals looking to build a career in the customer service and digital relationship management sectors.
Teleperformance Recruitment 2025
Application Deadline: 21st March 2025
About Teleperformance:
Teleperformance provides top-tier customer service solutions to global businesses, focusing on delivering exceptional customer experiences. With a diverse workforce and operations across numerous countries, Teleperformance offers rewarding career opportunities for dynamic individuals.
Vacant Positions Overview:
| Position | Location | Salary | Qualifications | Key Responsibilities |
|---|---|---|---|---|
| Digital Relationship Executive | Work From Home | βΉ20,100/month | 12th pass / Graduate | Client Relationship Management, Portfolio & Product Oversight, Customer Sales & Service |
| International Customer Service Executive (Chat Process) | Mohali (Office-based) | βΉ26,000/month | 12th pass / Graduate | Customer Communication via Chat, Phone & Email, Providing Product & Service Assistance |
πTeleperformance Recruitment 2025 Jobs Direct Linkπ
| π·πDigital Relationship Executive Apply Form Link | CLICKHERE |
| π·π International Customer Service Executive (Chat Process) Apply Form Link | CLICKHERE |
| π·π Naan “Mudhalvan Internship Full YouTube Video Link | VIDEO LINK |
Detailed Responsibilities:
Digital Relationship Executive (Work From Home)
The Digital Relationship Executive role involves managing customer relationships, with a strong emphasis on delivering personalized customer service. Key responsibilities include:
- Client Relationship Management: Build and maintain strong relationships with clients to ensure their banking and financial needs are met.
- Portfolio Management: Proactively monitor and manage customer portfolios, ensuring their evolving needs are anticipated and addressed.
- Sales & Service: Upsell and cross-sell banking products, offer relevant market updates, and deliver excellent service.
- Single Point of Contact: Act as the sole point of contact for clients, offering a seamless and efficient customer experience.
International Customer Service Executive (Chat Process)
This role is designed for individuals who excel in communication and providing support via digital platforms. The responsibilities include:
- Customer Interaction: Communicate with customers through multiple channels, including phone, email, and chat.
- Product Expertise: Provide accurate and timely information regarding products, services, pricing, and availability.
- Customer Satisfaction: Ensure customers receive excellent service and support, resolving issues effectively to enhance their experience.
- Operations Management: Oversee day-to-day customer service operations, ensuring the highest standards are met.
Salary & Benefits:
| Position | Salary (Approx.) | Additional Benefits |
|---|---|---|
| Digital Relationship Executive | βΉ20,100/month | Work-from-home flexibility |
| International Customer Service Executive (Chat Process) | βΉ26,000/month | Office-based role, career growth opportunities |
For the Digital Relationship Executive position, employees will be working remotely, earning a competitive salary of βΉ20,100 per month. On the other hand, the International Customer Service Executive (Chat Process) role offers a salary of βΉ26,000 per month for those based in Mohali.
Qualifications & Skills Required:
| Position | Required Skills | Educational Qualification |
|---|---|---|
| Digital Relationship Executive | Excellent communication, customer support, and sales skills. | 12th pass or Graduate in any discipline |
| International Customer Service Executive (Chat Process) | Strong communication skills, problem-solving ability, multitasking | 12th pass or Graduate in any discipline |
Candidates should possess:
- Excellent Communication Skills: A critical requirement for both positions, especially in managing relationships and resolving queries.
- Customer Service Orientation: A customer-centric mindset to deliver outstanding service.
- Multitasking Abilities: Candidates must be able to manage several tasks at once while maintaining high standards of performance.
- Problem Solving: The ability to identify problems quickly and offer appropriate solutions.
- Basic Computer Knowledge: Familiarity with computers and standard software is necessary for both roles.
Selection Process:
The selection process will involve the following steps:
- Shortlisting: Candidates will be shortlisted based on their age, qualifications, and experience.
- Assessment Test: A relevant test may be conducted to assess candidates’ skills.
- Virtual/Field Interview: Shortlisted candidates will be invited for an interview (either virtual or in-person), where they will be evaluated on communication and problem-solving abilities.
Teleperformance Recruitment 2025
Age Limit:
Candidates must be at least 18 years old to apply for these positions. The upper age limit has not been specified, allowing opportunities for a wide range of applicants.
How to Apply:
Interested candidates should apply online through the official Teleperformance website or the provided link. The application form must be submitted before the 2nd of March 2025. Late submissions will not be considered.
Application Fee:
There is no application fee required for these positions. Be cautious of any fraudulent offers asking for moneyβgenuine job recruiters do not ask for payment.
Work Experience:
Both positions are open to freshers, as no prior work experience is necessary. Teleperformance encourages candidates from diverse backgrounds to apply, including those who are new to the workforce.
Important Notes:
- Ensure all application forms are submitted by the deadline (2nd March 2025).
- Incomplete applications or those received after the deadline will not be considered.
- Applicants should avoid responding to fraudulent job offers that request money or personal details.
Why Teleperformance?
- Work-from-Home Flexibility: The Digital Relationship Executive role offers the opportunity to work from the comfort of your home, giving you flexibility and a great work-life balance.
- Career Development: Teleperformance supports career growth, offering ample opportunities to move up within the company.
- Global Exposure: As a part of a multinational company, employees gain valuable exposure to international markets and diverse customer needs.
- Supportive Environment: Teleperformance focuses on employee well-being, offering a collaborative and inclusive workplace culture.
Conclusion:
Teleperformance is providing exciting career opportunities in 2025 for candidates with a passion for customer service and relationship management. Whether you are interested in a work-from-home position or an office-based role in Mohali, Teleperformance offers competitive salaries, great benefits, and a supportive work environment. Donβt miss your chance to apply before March 2nd, 2025!
For more information, visit the official Teleperformance recruitment page and submit your application today!
πTeleperformance Recruitment 2025 Jobs Direct Linkπ
| π·πDigital Relationship Executive Apply Form Link | CLICKHERE |
| π·π International Customer Service Executive (Chat Process) Apply Form Link | CLICKHERE |
| π·π Naan “Mudhalvan Internship Full YouTube Video Link | VIDEO LINK |