Embark on a Rewarding Career: MHLS Associate (L3) at Amazon โ Work From Home!
Amazon Work From Home Jobs 2025. Launch your career with a global leader! Amazon India is seeking passionate and customer-centric individuals to join our MyHR Live Support team as MHLS Associates (L3). This exciting work-from-home opportunity offers a competitive salary, comprehensive benefits, and the chance to make a real difference in the lives of Amazon employees worldwide. No application fees or deposits are ever required by Amazon. Be vigilant against fraudulent job offers and learn more about safe job applications [here].
About the Role:
As an MHLS Associate (L3), you will be the first point of contact for Amazon employees, providing exceptional HR support via phone and chat. You’ll tackle a variety of inquiries, from time-off requests and benefits questions to complex employee relations matters. This role demands strong problem-solving skills, empathetic communication, and the ability to thrive in a fast-paced environment. If you’re a driven individual with a passion for helping others, this is your chance to shine!
Why Choose Amazon?
- Impactful Work: Contribute to a world-class organization and support over 1.5 million Amazonians globally.
- Work-Life Balance: Enjoy the flexibility of working from home (limited VCC locations).
- Competitive Rewards: Receive a competitive compensation package (โน1 – 4.5 LPA) and comprehensive benefits.
- Growth Opportunities: Develop your skills and advance your career within a dynamic and innovative company.
- Inclusive Culture: Be part of a diverse and supportive work environment where everyone is valued.
Responsibilities at a Glance:
| Responsibility Area | Description |
|---|---|
| Live Support Interaction | Engage with employees via phone and chat, providing timely and accurate responses to HR inquiries. |
| Problem Resolution | Analyze employee issues, leverage knowledge resources, and implement effective solutions. |
| Customer-Focused Approach | Build rapport with employees, demonstrating empathy and professionalism in every interaction. |
| Timely Issue Management | Address urgent employee concerns while maintaining meticulous documentation and communication. |
| Sound Judgment & Decision-Making | Exercise discretion and balance policy adherence with individual employee needs. |
| Collaboration & Partnership | Work closely with other teams to enhance policies and streamline HR processes. |
| Performance Excellence | Meet and exceed key performance indicators, including contact handling time, first-contact resolution, and customer satisfaction. |
| Schedule Adherence | Adhere to assigned shift schedules, including breaks, lunches, and any necessary rotation adjustments. |
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Essential Qualifications:
- Education: Bachelor’s or Masterโs Degree in any field.
- Experience: 0-10+ years in customer service, human resources, or contact center environments.
- Communication Skills: Excellent written and verbal communication skills in English (85% proficiency or higher).
- Technical Requirements: Reliable high-speed internet connection (50-100 Mbps) prior to joining.
- Availability: Flexibility to work 24/7 rotational shifts, including weekends and holidays.
๐Amazon 2025 Jobs Direct Link๐
| ๐ท๐ Amazon 2025 Application Form Link | CLICKHERE |
| ๐ท๐ Naan “Mudhalvan Internship Full YouTube Video Link | VIDEO LINK |
Preferred Qualifications (Enhance Your Application):
- Relevant Experience: 5+ years of experience in customer service, HR, or a contact center.
- HR Expertise: Familiarity with U.S. HR policies (Leave of Absence, Disability Laws, Employee Benefits, etc.).
- Empathy & Sensitivity: Demonstrated ability to handle sensitive employee matters with empathy and discretion.
- Confidentiality: Proven track record of handling confidential information with the highest ethical standards.
- Adaptability: Ability to multitask effectively and thrive in a fast-paced, dynamic work environment.
Work Environment & Benefits:
- Remote Work: Enjoy the convenience and flexibility of working from home (limited VCC locations).
- Competitive Compensation: Attractive salary package (โน1 – 4.5 LPA).
- Global Exposure: Gain valuable experience working with a diverse, international workforce.
- Inclusive Culture: Be part of a welcoming and supportive work environment.
- Career Development: Unlock opportunities for professional growth and advancement.
- Comprehensive Training: Receive extensive training and ongoing support to ensure your success.
Shift & Weekly Off Details:
- Shifts: Rotational night shifts (24×7 environment).
- Week Offs: Two consecutive rotational off-days (subject to change every 3-4 months).
Locations:
This work-from-home position is open to candidates residing in the following states: Andhra Pradesh, Telangana, Karnataka, Tamil Nadu, Maharashtra, Uttar Pradesh, Delhi, Punjab, Rajasthan, Kerala, and West Bengal.
Amazon: A Commitment to Inclusion:
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Amazon is an equal opportunity employer and values diversity at all levels. We are committed to creating a workplace where all employees feel welcome and have the opportunity to succeed. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Important Information:
- No relocation assistance is provided for this role.
- Amazon never charges fees for job applications. Please be aware of potential scams.
- For workplace accommodation requests, please visit the Amazon Workplace Accommodations page.
Ready to Make a Difference?
If you’re a driven, customer-focused individual seeking a rewarding career with a global leader, we encourage you to apply today! Join the Amazon team and help us build the Earthโs most customer-centric company.
๐Amazon 2025 Jobs Direct Link๐
| ๐ท๐ Amazon 2025 Application Form Link | CLICKHERE |
| ๐ท๐ Naan “Mudhalvan Internship Full YouTube Video Link | VIDEO LINK |
Amazon is hiring MHLS Associates (L3) for work-from-home positions in India. This role involves providing HR support to Amazon employees via phone and chat. It requires strong communication and problem-solving skills, and the ability to work rotational shifts. Amazon offers competitive pay, benefits, and a diverse work environment. No fees are charged for applications.
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