Accenture Hiring 2024: Customer Service New Associate (Remote/Hybrid)
Accenture Customer Support Job 2025. Accenture, a world-renowned multinational corporation, is hiring for Customer Service New Associate positions. This is a fantastic opportunity for job seekers looking to work in a dynamic and professional environment. Eligible candidates are encouraged to apply online by March 1, 2025.
Job Overview
- Job Title: Customer Service New Associate
- Job Type: Private, Full-time
- Work Mode: Hybrid (Work from Home + Office)
- Number of Vacancies: Various
- Last Date to Apply: March 1, 2025
- Application Mode: Online Only
Roles & Responsibilities
- Resolve routine problems using guidelines and precedents.
- Communicate effectively with team members and supervisors.
- Execute assigned tasks accurately and according to instructions.
- Utilize basic statistical principles and industry-specific vocabulary.
- Collaborate with project members for effective execution and timely completion.
- Work independently in a well-defined environment.
- Efficiently resolve customer complaints and close fault-related issues within SLAs.
- Maintain accurate documentation and records of interactions.
Salary Package
- Job Position: Customer Service New Associate
- Estimated Salary: βΉ26,600 per month (approx.)
Note: Salary is estimated from industry sources (Glassdoor, AmbitionBox) and may vary based on company policies, performance, and experience.
Eligibility Criteria
- Age Limit: Minimum 18 years (no upper age limit mentioned)
- Educational Qualifications:
- Customer Service New Associate: Graduate degree in any discipline.
- Note: Candidates with 10th or 12th qualifications can explore other job roles. [Link to non-graduate careers]
Skills & Abilities Needed
- Microsoft Excel (Basic to Intermediate)
- Knowledge of Digital Marketing (Awareness of online customer interactions)
- Adaptability & Flexibility
- Problem-Solving Skills (Logical reasoning and analytical mind)
- Ability to Work Under Pressure
- Excellent Written & Verbal Communication (English)
- Collaboration & Teamwork
Selection Process
The Accenture selection process includes:
- Shortlisting: Based on qualifications and skills.
- Online Assessment: Two-stage test (Cognitive & Communication).
- Interview: Telephonic or in-person.
Form Filling Work From Home Job
Online Assessment Breakdown
- Cognitive Assessment (50 minutes):
- English Language Proficiency
- Critical Thinking & Problem-Solving
- Abstract Reasoning
- Communication Assessment (30 minutes):
- Sentence Mastery
- Vocabulary Usage
- Fluency & Pronunciation
Work Experience Requirements
- No work experience required. Freshers and inexperienced candidates are welcome.
Application Process
- Visit the official Accenture careers website or use the provided application link.
- Register online with your information, qualifications, and work experience (if any).
- Upload required documents (resume, certificates, ID proof).
- Complete the online assessment as per the schedule.
- Await shortlisting confirmation and interview details.
- Attend the interview (telephonic or in-person).
- Upon selection, receive an offer letter and complete joining formalities.
Important: Offline applications will not be accepted.
Key Dates & Application Fee
- Last Date to Apply: March 1, 2025
- Application Fee: No Fee (Free Application)
Beware of Job Scams! Genuine companies never ask for money for interviews or jobs. Report any suspicious calls or emails immediately.
Additional Information & Important Notes
- Late applications will not be accepted.
- Incomplete applications will be rejected.
- All recruitment communication will be through official channels.
- Shortlisted candidates must be willing to work in a hybrid model (Navi Mumbai office).
This is an excellent opportunity for job seekers to join a reputable multinational company like Accenture. Eligible candidates with the required skills should not miss this chance!
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Table of Contents
Summary:
Accenture is hiring Customer Service New Associates for hybrid (remote/office) positions in Navi Mumbai. The role requires a graduate degree, good communication skills, and basic computer knowledge. Freshers are welcome. The application deadline is March 1, 2025. The selection process involves online assessments and interviews.
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