Advisor, Social Media
Location: Bengaluru
Work From Home Jobs Also After Training Complete May Be Chance it
About PhonePe Group
Phonepe Advisor Social Media Jobs 2025 .PhonePe is Indiaβs premier digital payments platform, serving 500 million+ registered users and collaborating with 37 million+ merchants across 99% of India’s postal codes. With its dominance in digital payments, PhonePe has diversified into financial services, including Insurance, Mutual Funds, Stock Broking, and Lending, while also pioneering tech-enabled ventures like Pincode (hyperlocal shopping platform) and Indus App Store (Indiaβs first localized App Store).
As a rapidly growing company, PhonePeβs vision is to empower every Indian by facilitating seamless financial transactions and enhancing accessibility to digital services.
Why Join PhonePe?
At PhonePe, we foster an innovative, high-energy work environment where talent thrives. Our core values revolve around:
- Empowerment & Ownership β Own your work and make impactful decisions from day one.
- Technology & Innovation β Work on cutting-edge technology that transforms millions of lives.
- Collaboration & Growth β Engage with some of the brightest minds in the industry.
- Customer-Centric Approach β Deliver best-in-class experiences to customers with every interaction.
If you are passionate about innovation, technology, and customer experience, PhonePe is the place for you!
About the Role: Operations Associate – VKYC
As an Operations Associate (VKYC Team), you will be responsible for conducting Video KYC (Know Your Customer) for customers, ensuring a seamless and secure verification process. You will play a key role in building customer trust and improving their experience through interactive and efficient video engagements.
Key Responsibilities
| Responsibilities | Description |
|---|---|
| Customer Interaction | Conduct video KYC calls professionally and efficiently. |
| Process Adherence | Follow predefined guidelines and compliance standards. |
| Integrity & Trust | Act with utmost integrity and ensure customer-first approach in every interaction. |
| Efficiency & Accuracy | Meet hourly and daily productivity goals while maintaining accuracy. |
| Resolution Handling | Utilize internal resources to resolve verification issues effectively. |
| Process Improvement | Identify and recommend opportunities to enhance workflow. |
Ideal Candidate Profile
πPhonepe VKYC Associate Jobs 2025π
| π·π Phonepe Advisor Social Media Jobs 2025 Link | CLICKHERE |
| π·π Phonepe Advisor Full YouTube Video Link | VIDEO LINK |
We are looking for individuals who possess:
- Excellent verbal and written communication skills
- Strong learning ability and adaptability
- Active listening skills and objection handling capabilities
- Customer-centric mindset with problem-solving skills
- Ability to multitask, prioritize, and work efficiently
- Flexibility to work in a team environment and accept feedback constructively
- Fluency in English and Hindi (mandatory)
- Additional proficiency in South Indian languages is preferred
Eligibility Criteria:
Educational Qualification: Minimum Graduation (10+2+3) required.
Experience: 0-1 year in a customer-facing role (Freshers welcome!).
Table of Contents
Employee Benefits at PhonePe
Joining PhonePe comes with numerous benefits designed to support your professional and personal growth.
1. Insurance & Healthcare Benefits
Comprehensive Medical Insurance β Covers hospitalization and medical expenses.
Critical Illness Coverage β Financial support for major health conditions.
Accidental Insurance β Ensuring protection against unforeseen incidents.
Life Insurance β Securing your family’s financial future.
2. Employee Well-being Programs
Onsite Medical Assistance β Quick access to healthcare facilities.
Employee Assistance Program β Mental well-being support for employees.
Emergency Support System β Help during urgent situations.
3. Parental Support & Work-Life Balance
Maternity & Paternity Benefits β Leave policies to support new parents.
Adoption Assistance Program β Support for adopting parents.
Daycare Support β Facilities to ensure childcare assistance.
4. Financial & Mobility Benefits
Relocation & Transfer Assistance β Smooth transition for work-related moves.
Flexible Provident Fund (PF) Contribution β Tailored savings plans.
Gratuity & Leave Encashment β Additional financial security.
Salary Advance Policy β Assistance in financial emergencies.
Car Lease Program β Affordable vehicle leasing options.
5. Learning & Career Growth
Higher Education Assistance β Financial aid for professional development.
Internal Growth Opportunities β Merit-based promotions and role expansion.
Why Work at PhonePe?
- A Vibrant & Inclusive Workplace β Work in an environment that encourages creativity and inclusivity.
- Growth Beyond Job Descriptions β Take up diverse roles and expand your skillset.
- Cutting-Edge Technology β Work with advanced tools that power Indiaβs digital economy.
- Recognition & Rewards β Get acknowledged for your contributions with competitive compensation and incentives.
- A Culture of Excellence β Be part of a company that values integrity, innovation, and customer satisfaction.
Discover more about our journey and workplace culture by exploring our blog!
Life at PhonePe β A Glimpse into Our Culture
PhonePe isnβt just a workplace; itβs an ecosystem that nurtures talent, celebrates innovation, and promotes collaboration. We encourage individuals to bring their ideas to life, push boundaries, and create a meaningful impact. Our employees enjoy the thrill of working in a fast-paced environment while contributing to one of India’s most successful fintech stories.
PhonePe in the News
PhonePe has consistently been in the spotlight for its groundbreaking initiatives, rapid expansion, and technological advancements. From revolutionizing digital payments to fostering financial inclusivity, our journey has been nothing short of extraordinary.
πPhonepe VKYC Associate Jobs 2025π
| π·π Phonepe Advisor Social Media Jobs 2025 Link | CLICKHERE |
| π·π Naan “Mudhalvan Internship Full YouTube Video Link | VIDEO LINK |
Operations Associate – VKYC (Location: Bengaluru) – Summary:
The Operations Associate – VKYC role involves conducting Video KYC (Know Your Customer) verifications, ensuring compliance with banking regulations, reviewing customer documents, and preventing fraud. The role requires strong communication skills, attention to detail, and the ability to handle customer interactions efficiently.
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