MHLS Associate β Work from Home Opportunity
Experience Required: 0 to 5 years
Salary Range: βΉ1 – 4.5 LPA
Employment Type: Full Time, Work @ Home
Location: Remote (Hiring office based in Bengaluru)
About the Role:
Amazon MHLS Work From Home 2025 . Amazon India is offering an exciting opportunity for individuals passionate about delivering exceptional customer service and solving complex HR-related issues. The MHLS Associate (Level 3) role is a remote, work-from-home position with a one-year contract under Amazon payroll. This role involves supporting Amazon employees across various geographies through real-time communication, primarily via phone calls and chats.
Available Locations:
Candidates must reside in one of the following states: Andhra Pradesh, Telangana, Karnataka,
Tamil Nadu, Maharashtra, Uttar Pradesh, Delhi, Punjab, Rajasthan, Kerala, or West Bengal.
( And Work From Home ) Aslo Included Some 55% Percentage People Selected
Compensation:
βΉ4.62 LPA (non-negotiable).
Key Highlights:
- Training Period position for 12 months.
- Comprehensive support for Amazonβs workforce globally.
- Flexible shift environment (24/7 rotational shifts, including nights).
About Amazon India Development Centers
Amazon established its India Development Center (AIDC) in Bangalore in 2004, followed by expansions in Chennai (2006). AIDCβs mission is to harness top talent in India to drive global growth. The team develops, supports, tests, and manages products, services, and technologies, empowering millions of Amazon customers worldwide.
About the MyHR Live Support Team
Amazonβs MyHR Live Support (MHLS) team is the first point of contact for employees requiring HR assistance. Supporting over 1.5 million Amazonians worldwide, the team offers a range of services such as:
| Service Areas | Examples of Support |
|---|---|
| Time-off Management | Guidance on leave policies, approvals |
| Relocations & Offboarding | Seamless transitions for employees |
| Employment Verification | Confirmation letters, records support |
| Benefits & Compensation | Resolving pay issues, benefit queries |
| Bereavement Assistance | Compassionate leave, emotional support |
The team operates 24/7, delivering world-class HR solutions through innovative processes and technology.
Key Responsibilities
- Live Interactions:
- Handle a high volume of live employee interactions via phone and chat.
- Address inquiries using FAQs, knowledge bases, and standard operating procedures.
- Escalate unresolved issues to appropriate teams.
- Customer-Centric Problem Solving:
- Build trust through empathetic communication.
- Customize resolutions to suit individual employee needs.
- Respond to urgent situations promptly, even with limited information.
- Operational Excellence:
- Collaborate with cross-functional teams to improve policies and resolve escalated issues.
- Maintain high performance metrics (e.g., customer satisfaction, resolution time).
- Adhere to schedules for consistent global support.
- Adaptability:
- Work flexible shifts, including weekends and nights.
- Stay updated on new technologies, policies, and industry trends.
Amazon MHLS Work From Home 2025
Basic Qualifications
| Requirement | Details |
| Education | Bachelorβs or Masterβs degree required. |
| Experience | 0-2+ years in contact center, customer service, or HR. |
| Language Proficiency | Fluent English communication skills. |
| Technical Setup | Internet connection (50-100 Mbps speed). |
| Schedule Flexibility | Ability to support 24/7 operations. |
Preferred Qualifications
π Amazon MHLS Work @ Home Direct Linkπ
| π·π Amazon MHLS Work From Homt Apply Link | CLICKHERE |
| Skill/Knowledge Area | Details |
| HR Expertise | Familiarity with US federal/state leave laws, benefits. |
| Contact Center Experience | 5+ years handling customer interactions. |
| Empathy Skills | Proven ability to handle sensitive cases. |
| Problem-Solving | Multi-tasking and resolving issues efficiently. |
| Confidentiality | Adhering to data privacy standards. |
Why Join Amazon MyHR Live Support?
- Global Impact:
- Be a part of a team that supports 1.5 million employees worldwide.
- Contribute to employee satisfaction and organizational success.
- Career Growth:
- Opportunities to learn and develop HR and customer service expertise.
- Collaborate with cross-functional teams to drive impactful projects.
- Diverse & Inclusive Culture:
- Amazon values diversity and equal opportunities for all employees.
- A supportive workplace for individuals with disabilities and unique needs.
Additional Information
| Detail | Information |
| Relocation Support | Domestic relocation is not provided. |
| Work Week Structure | 5-day work week with 2 rotational off days. |
| Shift Rotation | Rotational shifts changing every 3-4 months. |
How to Apply: To apply for this role, visit the companyβs official website and navigate to the Careers section. For additional information on the application and hiring process, including accommodation for individuals with disabilities,
Amazon is committed to fostering an inclusive and diverse workplace where individuals from all walks of life can thrive. If you are passionate about delivering exceptional HR support and eager to contribute to Amazonβs mission of being Earthβs most customer-centric company, we encourage you to apply!
π Amazon MHLS Work @ Home Direct Linkπ
| π·π Amazon MHLS Work From Homt Apply Link | CLICKHERE |
Amazon has announced hiring for MHLS (Make High-Level Support) work-from-home positions in 2025. These roles involve providing customer support and assistance remotely, ensuring high-quality service. The job offers flexible working hours, competitive pay, and opportunities for career growth, making it ideal for those seeking remote work options.
Table of Contents
- Amazon MHLS
- Work-from-home
- 2025 hiring
- Remote jobs
- Customer support
- Flexible working hours
- Competitive pay
- Career growth opportunities
