PhonePe Insurance Advisor Recruitment 2025. PhonePe Recruitment 2025 β Insurance Advisor (Customer Experience) β Bengaluru .Are you someone who thrives on solving problems and helping people out? Are you looking to be part of a revolution thatβs transforming how India handles money, from chai stalls to online stock markets? Then this might just be your calling! PhonePe, Indiaβs leading digital payments company, is hiring Insurance Advisors for its Customer Experience team in Bengaluru. Here’s everything you need to know.
About PhonePe Group
PhonePe is a game-changer in Indiaβs digital landscape. With over 500 million registered users and 3.7 crore merchants onboard, itβs safe to say theyβve made paying cash feel ancient. But it doesnβt stop there. PhonePe has grown into a full-stack financial platform, offering:
| PhonePe Services Portfolio | Description |
|---|---|
| Digital Payments | Seamless UPI & wallet transactions |
| Financial Services | Insurance, Mutual Funds, Stock Broking, Loans |
| Pincode App | Hyperlocal shopping across Indian cities |
| Indus Appstore | India’s own localized app marketplace |
Their mission? To give every Indian, whether in a metro or a village, equal access to money movement and financial services.
Why Choose PhonePe?
Letβs face itβcorporate jobs can sometimes feel like snooze-fests. But PhonePe is different.
- You get ownership from Day 1.
- Your ideas donβt disappear into a voidβthey drive real change.
- The culture? Fast-paced, high-energy, innovation-driven.
- Youβll work with top minds who donβt just talk techβthey build it.
π PhonePe Insurance Advisor Recruitment 2025 π
| βοΈπ PhonePe Insurance Advisor Apply Link | CLICKHERE |
If youβre ready to jump in, think on your feet, and grow with the company, this is the place to be.
Job Role Overview
| Role | Insurance Advisor (Customer Experience) |
|---|---|
| Location | Bengaluru, Karnataka |
| Job Type | Full-Time |
| Department | Customer Experience Operations |
As an Insurance Advisor, youβll be the go-to expert for customers reaching out with queries related to insurance and PhonePe account issues. Think of yourself as the superhero in a headset, ready to swoop in when users need help the most.
What Youβll Be Doing
PhonePe Insurance Advisor Recruitment 2025
- Be a customer-first advocate: listen, empathize, and act.
- Handle all types of queriesβvia chat, call, and email.
- Troubleshoot insurance/account-related issues quickly and accurately.
- Use PhonePe’s internal tools to deliver solutions efficiently.
- Stick to SOPs but use judgment where needed.
- Explain insurance clearlyβeven your non-techie uncle should understand!
- Hit productivity targetsβdaily and hourly.
- Collaborate with internal teams to resolve escalations.
- Suggest process improvementsβyour voice matters!
Eligibility & Skills Required
| Criteria | Requirement |
|---|---|
| Education | Graduation (10+2+3 format) β Mandatory |
| Languages | Proficient in English and Hindi |
| Bonus Skills | Multilingual in Kannada, Tamil, Telugu, Malayalam |
| Communication | Excellent verbal and written skills |
| Learning & Adaptability | Quick to pick up tools and processes |
| Listening & Empathy | Ability to understand customer concerns deeply |
| Time Management | Capable of multitasking and prioritizing effectively |
| Team Spirit | Be a collaborative player, open to feedback |
If youβre someone who enjoys people interaction, solving problems, and thrives in a dynamic environment, youβll do great here!
Whatβs in It for You?
Working at PhonePe isnβt just about the paycheckβitβs about the complete package. Hereβs what you get:
| Benefit Category | Perks Youβll Enjoy |
|---|---|
| Insurance | Medical, Critical Illness, Accidental, Life Insurance |
| Wellness Programs | On-site Medical Center, Emergency Support, EAP |
| Parental Benefits | Maternity, Paternity, Adoption, Day-care Support |
| Mobility Support | Relocation, Transfer Assistance, Car Lease Option |
| Retirement & Finance | EPF, NPS, Gratuity, Leave Encashment, Salary Advance |
| Learning & Growth | Higher Education Assistance |
| Rewards & Bonuses | Performance-Based Incentives |
Why This Role is a Big Deal
This isnβt just a support job. Youβre literally helping people protect their lives, health, and future through the insurance solutions PhonePe offers. Every call or chat you handle could help someone:
- Understand their policy better
- Resolve a claim issue
- Feel secure about their financial decisions
And your feedback helps shape PhonePeβs products to become even more user-friendly and impactful.
Who Will Thrive in This Role?
Table of Contents
- Problem-solvers who stay calm under pressure
- People lovers who genuinely want to help
- Fast learners with curiosity and drive
- Feedback-friendly collaborators
- Those who like a little chaos and a lot of learning
Final Thoughts β Ready to Join?
If you’re tired of βjust another jobβ and ready for a meaningful career, this is it. At PhonePe, youβre not just workingβyouβre changing the way India thinks about finance and insurance. Plus, youβll grow, learn, and probably have some fun along the way.
Donβt overthink it. If this sounds like your kind of gig, apply now and be part of Indiaβs digital transformation journey!
π PhonePe Insurance Advisor Recruitment 2025 π
| βοΈπ PhonePe Insurance Advisor Apply Link | CLICKHERE |
Summary
PhonePe is hiring Insurance Advisors in Bengaluru for its Customer Experience team. This full-time role focuses on resolving insurance-related queries through call, chat, and email support. Candidates must have strong communication skills, be multilingual (preferred), and hold a graduation degree. The job comes with industry-leading perks like health insurance, relocation support, performance bonuses, and growth opportunities.
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