SBI Card Recruitment 2025

July 28, 2025July 28, 2025 Praveen L No comments

SBI Card Recruitment 2025 SBI Card (yeah, the big credit card player) is on a hiring spree for 2025. They’re looking for all sorts of folks—customer service types, KYC support, execs, you name it—in Gurugram and Noida. Some gigs let you work from home or do the hybrid thing, so you won’t have to drag yourself into the office every day (unless you’re into that).

Here’s the cool part: got a college degree? That’s basically all you need. No experience? Doesn’t matter. Fresh out of school? They’re chill with that. The jobs cover stuff like answering calls, chatting with customers, doing video KYC (which, honestly, sounds kind of futuristic), keeping an eye out for fraudsters, and sometimes nudging people to buy extra stuff.

Pay-wise, you’re looking at something like ₹25,800 a month for entry-level roles. If you land a senior spot, it bumps up to around ₹33,300. Not too shabby for a starter gig, right? (Heads up, those numbers come from sites like Glassdoor, so think ballpark figures, not set-in-stone salaries.)

The hiring process? Pretty straightforward: apply online through the SBI Card careers page, get shortlisted, and then do an interview—could be in person, could be virtual. Oh, and don’t fall for scams—SBI Card doesn’t charge you a dime to apply, and it’s all run by their actual HR folks.

If you’ve been hunting for a solid private job with a trusted brand, here’s your chance. SBI Cards & Payment Services Ltd, one of the biggest names in India’s credit card business, has announced SBI Card Recruitment 2025 for multiple roles. The openings are primarily for Customer Service Associate (based in Chennai) and Social Media Senior Executive (based in Gurugram).

If you’ve ever wanted to break into the banking and finance sector, or you’re just looking for a career upgrade with a recognized company, this might be the right fit. The last date to apply online is 31st August 2025, so don’t wait till the last minute.

Quick Highlights – SBI Card Recruitment 2025

Particulars	Details
Company Name	SBI Cards & Payment Services Ltd
Job Roles	Customer Service Associate, Social Media Senior Executive
Job Location	Chennai (CSA), Gurugram (SM Executive)
Number of Vacancies	Various
Mode of Application	Online Only
Last Date to Apply	31st August 2025
Application Fee	Zero – No charges

Job Locations

Customer Service Associate (CSA) – Chennai
Social Media Senior Executive – Gurugram

These positions offer full-time employment with growth opportunities in the private financial sector.

What Are the Job Responsibilities?

1. Customer Service Associate (Chennai)

This role is all about handling customer interactions efficiently and ensuring that SBI Card users have a smooth experience. Here’s what you’ll do:

Handle inbound and outbound calls related to credit cards – billing issues, transaction queries, card blocking/unblocking, etc.
Maintain high service quality so customers stay happy and loyal.
Achieve daily performance metrics like Average Handling Time (AHT), retention, cross-selling (S2S), and call quality scores.
Identify process gaps, flag issues, and minimize errors.
Follow company policies and compliance guidelines to the letter.
Ensure timely resolution of customer complaints as per defined TAT (Turnaround Time).

If you live and breathe social media, this one’s for you. You’ll be the frontline voice of SBI Card on platforms like Twitter, Instagram, and Facebook.

Monitor and respond to customer feedback on social media in real-time.
Collaborate with sales, marketing, product, and risk teams to solve issues and prevent negative publicity.
Take charge of escalations, calm angry customers, and maintain the company’s brand reputation.
Track and manage pending responses and ensure no customer is left hanging.
Follow documentation and compliance norms.

Salary & Pay Scale

Position	Monthly Salary (Approx.)
Customer Service Associate	₹25,800 – ₹29,160
Social Media Senior Executive	₹34,500

Note: Salaries are based on market data (Glassdoor, AmbitionBox) and may vary based on experience and performance.

Eligibility Criteria

Age Limit

Minimum Age: 18 years
Upper Age Limit: Not specified (Anyone above 18 can apply)

Educational Qualification

Role	Qualification Required
Customer Service Associate	Graduate in any discipline
Social Media Senior Executive	Graduate in any stream

No fancy degree needed. Any recognized bachelor’s degree will do.

Skills Required

Excellent communication (spoken and written)
Strong problem-solving skills
Familiarity with IT tools and CRM software
Ability to handle stress and deadlines
Professional attitude with attention to detail

Experience

Customer Service Associate: Freshers are welcome. No experience required.
Social Media Senior Executive: Previous social media handling experience is preferred but not mandatory.

Selection Process

Step 1: Application screening and shortlisting
Step 2: Field or virtual interview
Step 3: Final selection and offer letter via email or SMS

Tip: Keep your registered email and mobile number active for updates.

Application Fee

Zero cost. SBI Card does not charge candidates at any stage.
If someone asks for money in the name of job confirmation, it’s a scam.

How to Apply Online

Follow these simple steps to apply:

Visit the official SBI Card website.
Go to the Careers Section.
Select your preferred job (Customer Service Associate or Social Media Senior Executive).
Click on Apply Now.
Fill out the application form and upload necessary documents.
Submit the form before 31st August 2025.

Important: Applications received after the deadline or incomplete forms will not be entertained.