Agoda Recruitment 2025: Private Job Update
Agoda is Hiring for Customer Service Specialist Posts .Agoda has announced its latest recruitment drive for the year 2025, inviting applications for the Customer Service Specialist role.
This is an excellent opportunity for candidates seeking private-sector jobs in the customer service domain.
Interested and eligible candidates are encouraged to apply on or before 23rd January 2025.
Below, we provide detailed information about the job vacancies, responsibilities, qualifications, application process, and other essential details.
| Heading | Details |
|---|---|
| Name of Vacancies | Customer Service Specialist |
| Number of Posts | Multiple vacancies |
| Job Location | Work @ Home |
| How to Apply | Online via Agodaβs official website or application link |
| Last Date to Apply | 23rd January 2025 |
| Responsibilities | – Deliver exceptional customer service through phone, email, and live chat – Support multiple Agoda products and services – Professionally handle inquiries – Meet performance goals – Execute self-service processes – Collaborate with team managers – Handle administrative tasks – Address customer issues like pricing discrepancies and invoice queries |
| Salary/Pay | Approx. βΉ29,000/month (subject to variability; check the official notification for details) |
| Age Limit | – Minimum: 18 years – Maximum: Not specified |
| Educational Qualifications | – Graduate degree in any discipline |
| Knowledge and Skills Required | – Positive attitude and exceptional service orientation – Attention to detail and ethical conduct – Strong communication skills – Empathy and patience – Analytical thinking and problem-solving – High stress tolerance and adaptability to fast-paced environments |
| Selection Process | – Shortlisting/Assessment Test: Based on qualifications – Virtual/Field Interview: Notified via registered email/mobile – Final selection based on performance |
| Work Experience | Not required (Freshers are welcome) |
| Application Fee | No application fee |
| Important Notes | – Incomplete/late applications will be rejected – Beware of scams asking for payment – Verify job postings on the official Agoda website |
The recruitment drive is for the following post:
π Agoda is Hiring for Customer Service Apply 2024 Direct Linkπ
| π·π Agoda CS – Apply Link | CLICK HERE |
Customer Service Specialist: Multiple vacancies are available for this position.
Job Location for Agoda Recruitment 2025
The job location for the Customer Service Specialist role is , a vibrant city and a major corporate hub in India. This location offers an excellent working environment and ample career growth opportunities.
How to Apply
Eligible and interested candidates must apply online through Agodaβs official website or the provided application link.
For real-time job updates, follow our social media channels:
Make sure to complete your application before the deadline to avoid any last-minute hassles.
Responsibilities of a Customer Service Specialist
As a Customer Service Specialist, the selected candidates will be responsible for the following:
Delivering exceptional customer service and efficiently managing customer needs through various communication channels, including phone, email, and live chat.
Supporting multiple Agoda products and services after acquiring the required skills through training.
Professionally handling a high volume of inquiries from clients and customers.
Meeting individual and team performance goals consistently.
Executing self-service processes to improve customer services and align with business strategies.
Collaborating effectively with team managers to ensure smooth workflow and task completion.
Performing administrative tasks as required within the office environment.
Taking ownership of customer issues and concerns, including operational challenges, pricing discrepancies, and invoice queries.
Salary/Pay and Grade Pay
The approximate monthly salary for the Customer Service Specialist role is βΉ29,000. Please note that this figure is based on publicly available data and may vary. Candidates are advised to consider this variability while exploring this opportunity. Further details about the salary structure will be provided in the official notification.
Age Limit
Minimum age: 18 years
Maximum age: Not specified by Agoda
Candidates must ensure they meet the age criteria as of the application date. Detailed information regarding the age limit can be found in the official notification.
Educational Qualifications
To apply for the Customer Service Specialist position, candidates must possess the following qualifications:
A graduate degree in any discipline
Candidates who have not yet graduated can explore alternative job opportunities for 10th and 12th-pass qualifications by clicking here.
Knowledge and Skills Required
Candidates applying for this role must exhibit the following skills and qualities:
A positive attitude and enthusiasm for delivering exceptional service.
Attention to detail, trustworthiness, and ethical conduct.
Strong communication skills, including telephone etiquette.
Empathy, patience, and the ability to remain calm under pressure.
Analytical thinking and problem-solving abilities.
High tolerance for stress and adaptability to a fast-paced work environment.
Selection Process
The selection process for Agoda recruitment involves the following stages:
Shortlisting/Assessment Test: Candidates will be shortlisted based on their qualifications and application details.
Virtual/Field Interview: Shortlisted candidates will be notified via their registered email ID or mobile number about the interview schedule.
The final selection will be based on the candidateβs performance during these stages.
Work Experience
No prior work experience is required for this position. Freshers and candidates without professional experience are welcome to apply.
Application Fee
There is no application fee for this recruitment. Genuine recruiters do not charge fees for job applications or interviews. If you receive any communication asking for payment, beware, as it may be a scam.
Important Dates
Last date to apply: 23rd January 2025
Additional Information
Incomplete or late applications will be summarily rejected.
Candidates are advised to read the official notification carefully to understand the eligibility criteria and application process in detail.
Always verify job postings on the official website to avoid falling victim to scams.
For further updates and notifications, stay connected through our official channels. Donβt miss this excellent opportunity to join a global organization like Agoda and advance your career in customer service.
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π Agoda is Hiring for Customer Service Apply 2024 Direct Linkπ
| π·π Agoda CS – Apply Link | CLICK HERE |
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