Genpact Process Developer - Retail Banking

Genpact Process Developer – Retail Banking

Enhanced Job Description: Process Developer – Retail Banking (Financial Crime)

Organization Overview:
Genpact Process Developer – Retail Banking .Genpact (NYSE: G) is a globally recognized professional services and solutions firm dedicated to delivering transformative outcomes that shape the future of businesses. With over 125,000 talented professionals spread across 30+ countries, we are powered by our relentless curiosity, entrepreneurial agility, and commitment to creating lasting value for our clients. Anchored by our purpose β€” “the relentless pursuit of a world that works better for people” β€” we collaborate with leading enterprises, including many from the Fortune Global 500, leveraging our deep industry knowledge, digital operations expertise, and cutting-edge capabilities in data, technology, and artificial intelligence (AI).

Role Title: Process Developer – Retail Banking (Financial Crime)
Location: Work @ Home, India
Experience Required:
0 – 1 year

Here’s a concise summary table for the Enhanced Job Description:

SectionDetails
Job TitleProcess Developer – Retail Banking (Financial Crime)
CompanyGenpact
Experience0 – 1 year
Key Responsibilities– Execute routine tasks with accuracy and efficiency.
– Ensure compliance with process guidelines.
– Share best practices and process ideas.
– Identify and resolve problems through audits and customer feedback.
– Maintain accurate documentation for reporting.
Qualifications– Bachelor’s degree in Commerce (B.Com) or equivalent.
– Prior experience in Disputes, Chargebacks, or Fraud.
Preferred Skills– Retail Banking/Mortgage or Finance industry experience.
– Proficiency in English (written and verbal).
– Knowledge of MS Office.
– Typing speed: 40-60 WPM with 90%+ accuracy.
Traits Required– Adaptability to change.
– Resilience under pressure.
– Team collaboration.
– Customer-centric focus.
Why Join Genpact?– Growth opportunities and global network.
– Access to cutting-edge technology.
– Diverse and inclusive workplace.
Important NoticeGenpact does not charge fees for job applications or hiring processes. Be cautious of scams.
Application LinkCLICK HERE

We are currently inviting applications for the position of Process Developer in the Retail Banking (Financial Crime) domain. This role is crucial to our operations, involving execution of predefined tasks and process documentation to ensure seamless operations. If you are someone who thrives on attention to detail, adapts quickly to new processes, and aims to consistently deliver high-quality outputs, we encourage you to apply.


Key Responsibilities

As part of the Loan Preparation Team, you will play a pivotal role in maintaining operational excellence. Your responsibilities will include:

  1. Executing Routine Tasks:
    • Complete well-defined and structured tasks with minimal supervision.
    • Manage and execute data transactions within specified timeframes while adhering to accuracy and efficiency standards.
  2. Process Compliance:
    • Follow established performance parameters, including metrics like efficiency, accuracy, and productivity.
    • Ensure compliance with organizational standards and quality benchmarks.
  3. Knowledge Sharing:
    • Share best practices and process improvement ideas to enhance team efficiency and foster collaboration.
    • Participate in team discussions to exchange innovative solutions and operational techniques.
  4. Problem Identification and Resolution:
    • Identify issues through audit findings or customer feedback.
    • Collaborate with team members and supervisors to address and resolve problems effectively.
  5. Documentation:
    • Maintain accurate and detailed documentation of completed tasks and processes for reporting and audit purposes.
    • Support process updates by contributing to procedural manuals and knowledge repositories.

Candidate Profile and Qualifications

We are seeking candidates with a strong foundation in commerce, banking, or finance, coupled with a willingness to adapt and learn in a dynamic environment.

Minimum Qualifications:

  • A graduate degree in Commerce (B.Com) or an equivalent qualification.
  • Prior experience in handling Disputes, Chargebacks, or Fraud cases within a retail banking or financial setting.

Preferred Skills and Attributes:

  • Previous exposure to Retail Banking, Mortgages, or the Finance industry.
  • Experience in voice-based processes is advantageous.
  • Strong proficiency in written and verbal English communication skills.
  • Solid working knowledge of MS Office applications.
  • Exceptional typing skills, with the ability to type between 40-60 words per minute while maintaining a minimum of 90% accuracy.
  • Detail-oriented with a proven ability to deliver high-quality outputs that meet or exceed customer expectations.
πŸ”·πŸ‘‰ Genpact Direct Apply LinkCLICK HERE

Key Traits:

  • Adaptability: Demonstrated ability to adjust to evolving systems, processes, and tools.
  • Resilience: Capable of managing work pressure effectively across various tasks and situations.
  • Collaboration: Strong team player with a focus on contributing to the success of the entire operations team.
  • Customer-Centric Approach: A keen understanding of customer needs, with a commitment to delivering tailored solutions.

Genpact Process Developer - Retail Banking

Why Join Genpact?

At Genpact, we are committed to fostering a dynamic and inclusive work environment where every employee feels empowered to contribute their best. By joining us, you’ll benefit from:

  • Growth Opportunities: Exposure to industry-leading enterprises, innovative projects, and continuous learning opportunities.
  • Global Network: Collaboration with a diverse and global team of professionals across 30+ countries.
  • Cutting-Edge Technology: Access to advanced tools, platforms, and AI-driven solutions that redefine operational excellence.
  • Diversity and Inclusion: A workplace culture that values diversity, respect, and innovation.

As an Equal Opportunity Employer, Genpact ensures that all applicants are considered based solely on merit, without regard to race, religion, gender, nationality, age, marital status, or any other characteristic protected by applicable laws.


Important Notice to Applicants

Genpact maintains a transparent and ethical hiring process. Please note that:

  • We do not charge any fees for processing job applications.
  • You are not required to make payments for participating in the recruitment process or for obtaining any training, equipment, or materials related to the job.
  • Beware of fraudulent job offers involving the purchase of β€œstarter kits” or similar scams. If you encounter suspicious activity, report it immediately.

To learn more about us, visit our official website: www.genpact.com. Stay connected with us on Twitter, Facebook, LinkedIn, and YouTube to explore our latest updates and opportunities.


About Genpact

Genpact (NYSE: G) is a leading global professional services firm that drives transformation and innovation for businesses worldwide. With over 125,000 employees working across 30+ countries, we empower Fortune Global 500 companies to unlock their full potential through our expertise in data analytics, digital operations, and cutting-edge technologies like AI. Our mission is to create a better world for people by continuously delivering innovative solutions that redefine business success.

Ready to join us on this exciting journey? Apply now and become a part of a team that’s shaping the future of work!


πŸ”·πŸ‘‰ Genpact Direct Apply LinkCLICK HERE
πŸ‘‰Our You- Tube ChannelJOIN LINK

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