Overview :
HCL Tech Recruitment 2025, a renowned global leader in IT services and consulting, is now hiring for various customer service and telesales executive positions. The company is offering opportunities for dynamic and enthusiastic individuals to join their team and contribute to their growth. Interested candidates can apply by March 3, 2025. Below is a detailed breakdown of the job roles, responsibilities, salary, eligibility, and application process.
Job Opportunities:
HCLTech is recruiting for the following positions:
- Customer Service Representative
- Telesales Executive
Job Location:
- Customer Service Representative β Work From Home
- Telesales Executive β Work from home
Number of Vacancies:
A substantial number of vacancies are available across both positions, providing ample opportunity for eligible candidates.
Job Responsibilities:
Telesales Executive:
Telesales executives are critical in driving the companyβs sales and fostering customer relationships. Their main duties include:
- Answering inbound sales calls and providing customers with accurate pricing, promotions, and special offers.
- Efficiently navigating the companyβs order entry systems to process requests.
- Documenting all interactions with precision for future reference.
- Meeting key performance indicators (KPIs) to ensure sales targets are met.
- Building rapport with customers to enhance long-term loyalty and trust.
- Staying updated on company offerings, market changes, and product information.
Customer Service Representative:
Customer service representatives are the first point of contact for customers seeking assistance. Their responsibilities include:
- Answering inbound calls, emails, and web chats according to company protocols.
- Addressing customer queries, especially related to phone bills and network issues.
- Keeping detailed records of customer interactions, complaints, and queries.
- Providing product information and assisting in solving customer problems.
- Maintaining the privacy and security of customer data at all times.
- Collaborating with team leaders and other departments to resolve complex issues promptly.
πHCL Tech Recruitment 2025 Direct Linkπ
| π·π Customer Service Representative Apply Link | CLICKHERE |
| π·π Telesales Executive Apply Link | CLICKHERE |
| π·π Naan “Mudhalvan Internship Full YouTube Video Link | VIDEO LINK |
Salary & Pay Scale:
The salary for these roles varies based on position:
- Customer Service Representative: Approximately βΉ25,400 per month.
- Telesales Executive: Approximately βΉ37,500 per month.
(Note: Salaries may fluctuate based on performance, location, and other factors.)
Eligibility Criteria:
Age Limit:
Candidates must be at least 18 years old to apply. There is no upper age limit specified for these positions.
Educational Qualifications:
- Customer Service Representative:
- Must have completed 12th grade or have a degree in any discipline.
- Telesales Executive:
- Must possess a graduate degree in any field, with a minimum of 2 years of experience in a relevant telesales or customer service role.
Skills & Competencies:
To excel in these roles, candidates should possess the following skills:
- Excellent written and verbal communication skills in English.
- Proficient in email writing and handling customer service inquiries.
- Strong critical thinking and analytical skills.
- Ability to solve customer issues efficiently while maintaining a positive relationship.
- Attention to detail and strong organizational skills.
- Ability to manage workflows and time management effectively.
- Team player with the flexibility to work with different departments when required.
Selection Process:
Candidates will be selected based on:
- Shortlisting of applications.
- Telephonic interview or field interview based on the role applied for.
Shortlisted candidates will be notified via email or phone. Candidates must ensure they provide accurate contact details during the application process.
Application Process:
To apply for HCLTech recruitment, follow these simple steps:
- Register online via the official website or provided application link.
- Complete the online application form with accurate details.
- Ensure you upload all necessary documents and submit the application before the deadline (March 3, 2025).
Note: Applications submitted via offline methods will not be accepted.
Important Guidelines:
- Make sure to apply before the last date, as no late or incomplete applications will be entertained.
- Beware of job scams: HCLTech never asks for money to schedule interviews or offer jobs. Avoid fraudulent calls or emails.
Salary Insights & Perks:
While the listed salaries are subject to change based on performance and other factors, employees at HCLTech often enjoy attractive benefits such as:
- Performance-based bonuses.
- Health and wellness benefits.
- Opportunities for career growth and professional development.
- Flexible work environment (especially for telesales positions).
Summary:
HCLTech is offering exciting career opportunities for passionate individuals to join their customer service and telesales teams. With roles offering flexibility (work from home or office) and competitive salaries, this is a great chance for candidates looking to build or further their careers in customer service and sales. If you’re interested, make sure to submit your application by March 3, 2025 to secure your spot.
Table of Key Information:
| Job Title | Location | Salary | Educational Qualification | Experience |
|---|---|---|---|---|
| Customer Service Rep. | Noida | βΉ25,400/month | 12th pass or Graduate in any discipline | Fresher accepted |
| Telesales Executive | Work from home | βΉ37,500/month | Graduate in any discipline, 2+ years in telesales | Minimum 2 years |
This enhanced and structured job posting is designed to attract a wide range of qualified candidates for HCLTechβs recruitment campaign. Interested individuals are encouraged to apply early and ensure their application is complete.
πHCL Tech Recruitment 2025 Direct Linkπ
| π·π Customer Service Representative Apply Link | CLICKHERE |
| π·π Telesales Executive Apply Link | CLICKHERE |
| π·π Naan “Mudhalvan Internship Full YouTube Video Link | VIDEO LINK |