TCS Recruitment 2025

TCS Recruitment 2025

TCS Recruitment 2025

Overview:

TCS Recruitment 2025(Tata Consultancy Services). Customer Service Representative (Voice and Chat Process) & Research Intern Positions.Tata Consultancy Services (TCS) is seeking dynamic and motivated individuals to join their team for various Customer Service Representative (Voice and Chat Process) and Research Intern roles. This is an excellent opportunity for those looking to build a career with a globally recognized leader in IT and consulting services. Below are the essential details regarding the available positions, including the responsibilities, qualifications, salary, application process, and more.

TCS Recruitment 2025

Vacancy Details and Job Locations:

Positions:

  1. Customer Service Representative (Voice and Chat Process)
  2. Research Intern

Job Locations:

  • Customer Service Representative: Work from home or from office (remote/onsite).
  • Research Intern: Hybrid work style, with both remote and office-based work across India.

Number of Vacancies:
There are several vacancies for both positions, and the exact number will be based on business needs.

πŸ”— TCS Recruitment 2025 Work @ Home Direct LinkπŸ”—

πŸ”·πŸ‘‰ Customer Service Representative (Voice and Chat Process) Apply Link CLICKHERE
πŸ”·πŸ‘‰ Research Intern Apply Link CLICKHERE

Roles and Responsibilities:

Customer Service Representative (Voice and Chat Process):

  • Customer Support: Respond to customer inquiries via phone, email, and chat regarding product/services, account maintenance, and campaigns.
  • Complaint Resolution: Address and resolve customer complaints and escalations in a timely and professional manner.
  • Account Assistance: Provide support related to customer accounts, including card maintenance, claims, and inquiries.
  • Data Management: Maintain and update customer records, ensuring accurate and up-to-date information.
  • Problem-Solving: Assist customers in resolving issues and answering queries within set timelines.

Research Intern:

  • Research Design: Identify and define research problems while designing effective solutions.
  • Data Analysis: Use industry-scale data to develop prototypes and proofs of concept.
  • Publishing: Contribute to the publication of research papers in prestigious conferences and journals.
  • Innovation: Develop tools, products, and solutions to address emerging trends and technologies in applied research.
  • Collaboration: Work with the team to define challenges and create actionable research solutions.

Salary and Benefits:

  • Customer Service Representative: Rs 32,500 per month (approx.).
  • Research Intern: Rs 21,600 per month (approx.).

(Note: Salary figures are based on estimates from platforms like Glassdoor and Ambition Box. These may vary, and candidates should consider this variability when applying.)

TCS Recruitment 2025

Eligibility Criteria:

  • Age Limit: Minimum age of 18 years. No upper age limit specified.

Educational Qualifications:

  • Customer Service Representative (Voice and Chat Process):
    Minimum qualification of 12th pass or a graduate degree in any discipline, with at least 1 year of experience in a similar role.
  • Research Intern:
    A graduate degree in any discipline. Freshers or candidates without prior work experience are welcome to apply.
TCS Recruitment 2025

Required Skills:

  • Excellent Communication Skills: Both verbal and written, with a strong command of English.
  • Customer Service Knowledge: A thorough understanding of customer service practices and protocols.
  • Technical Proficiency: Familiarity with computer systems, data entry, and various applications.
  • Problem-Solving: Ability to manage and resolve challenging situations effectively.
  • Attention to Detail: Strong focus on maintaining accuracy in tasks and communications.
  • Team Collaboration: Ability to work well with others and support team goals.

Selection Process:

The recruitment process will consist of the following stages:

  1. Application Screening: Candidates will be shortlisted based on their qualifications and experience.
  2. Assessment/Test: A written test or assessment may be conducted to evaluate the candidate’s suitability for the role.
  3. Interview: Shortlisted candidates will be called for a telephonic or in-person interview, depending on their location and role.
  4. Final Selection: Candidates will be informed of the final selection via email or phone.

Application Process:

How to Apply:

  • Interested and eligible candidates must apply online through the official TCS recruitment portal.
  • Online applications are the only accepted mode of submission.
  • Applicants must ensure that their applications are complete and submitted on time.

Application Deadline:
The last date to submit your application is February 21, 2025. Late applications will not be entertained.

Application Fee:
There is no application fee for any candidate. Be cautious of fraudulent job offers that may ask for money in exchange for scheduling interviews or offering jobs.


Important Notes:

  • Incomplete or delayed applications will not be considered.
  • Ensure all necessary documents and information are provided before the application deadline.
  • TCS reserves the right to reject applications that do not meet the required criteria.

Summary:

Tata Consultancy Services (TCS) is offering exciting job opportunities for Customer Service Representatives (Voice and Chat Process) and Research Interns in 2025. These positions provide competitive salaries, with the chance to work remotely or in a hybrid environment. With no application fee and the ability to apply online, these roles are accessible to a wide range of candidates, including freshers. Whether you’re looking to gain experience in customer service or dive into research, TCS offers a supportive and dynamic work environment for professional growth.

If you’re passionate about customer support or research and meet the educational and skill requirements, this is your chance to join one of the world’s leading tech companies!


Key Terms:

TCS hiring for freshers

TCS recruitment 2025

Customer Service Representative jobs

Research Intern opportunities

Apply for TCS jobs

Work-from-home and hybrid positions

TCS job openings

πŸ”— TCS Recruitment 2025 Work @ Home Direct LinkπŸ”—

πŸ”·πŸ‘‰ Customer Service Representative (Voice and Chat Process) Apply Link CLICKHERE
πŸ”·πŸ‘‰ Research Intern Apply Link CLICKHERE

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